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Privacy Policy

Privacy Policy

Introduction

This Privacy Policy describes how Sunset Gardens (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.sunsetgardens.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as WordPress.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, “Third Party Websites and Links.”

How We Use Your Personal Information

Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications to you related to your account, purchases, returns, exchanges, or other transactions, create, maintain and otherwise manage your account, arrange for shipping, facilitate any returns and exchanges, and enable you to post reviews.

Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Communicating with You: We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with WordPress. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners, including WordPress, to provide services and advertise to you. For example, we use WordPress & Google Ads to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have, in the past 12 months, disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:

Category Categories of Recipients
Identifiers such as basic contact details and certain order and account information Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers), Business and marketing partners, Affiliates
Commercial information such as order information, shopping information, and customer support information Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers), Business and marketing partners, Affiliates
Internet or other similar network activity, such as Usage Data Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers), Business and marketing partners, Affiliates

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows:

Category of Personal Information Categories of Recipients
Identifiers such as basic contact details and certain order and account information Business and marketing partners
Commercial information such as records of products or services purchased and shopping information Business and marketing partners
Internet or other similar network activity, such as Usage Data Business and marketing partners

User Generated Content

The Services may enable you to post product reviews and other user-generated content (“UGC”). If you choose to submit UGC to any public area of the Services, your UGC will be considered “public” and will be accessible by anyone, including us. Notwithstanding anything to the contrary, unless otherwise explicitly agreed by us, personal information included in UGC is not subject to our usage or sharing limitations, or other obligations, under this Privacy Policy or otherwise, and may be used and shared by us and third parties to the fullest extent not prohibited by applicable law. We encourage you to exercise caution when making decisions about what you disclose in such public areas.

To request removal of your personal information from our blog or community forum, contact us at the contact information set out below. In some cases, we may not be able to remove your personal information, in which case we will let you know why.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from children under the age of 16. If you are under the age of 16, do not use our Services or provide any personal information to us. If we learn that we have collected personal information from a child under the age of 16, we will delete that information as soon as possible. If you believe that a child under 16 may have provided us with personal information, please contact us at info@sunsetgardens.com.

Links to Third Party Websites

Our Site may include links to other websites or applications that are owned or operated by third parties (each, a “Third Party Site”). This Privacy Policy does not apply to these Third Party Sites. We are not responsible for the privacy practices or the content of these Third Party Sites. Any personal information provided by you to these Third Party Sites is not our responsibility. We encourage you to review the privacy policies and terms of use of each Third Party Site you visit.

Your Privacy Choices and Rights

Marketing Communications

You may opt out of receiving marketing communications from us by following the instructions in those communications or by emailing us at info@sunsetgardens.com. If you opt out, we may still send you non-promotional communications, such as those about your account or orders.

Your Rights Under the GDPR

If you are located in the European Economic Area (“EEA”), Switzerland, or the United Kingdom, you have certain rights under the General Data Protection Regulation (“GDPR”) regarding your personal data, subject to certain exceptions and limitations, such as the right to:

  • Access your personal data.
  • Correct or rectify your personal data.
  • Erase your personal data.
  • Restrict or object to our processing of your personal data.
  • Data portability.
  • Withdraw your consent to our processing of your personal data.

If you wish to exercise any of these rights, please contact us at info@sunsetgardens.com. We will respond to your request in accordance with applicable law.

Your Rights Under the CCPA

Although our services primarily exist within the state of Nevada and do not extend to California, you have certain rights under the California Consumer Privacy Act (“CCPA”), subject to certain exceptions and limitations, such as the right to:

  • Know the categories of personal information we collect about you, the sources from which we collect your personal information, and the business or commercial purposes for which we collect, sell, or share your personal information.
  • Access the specific pieces of personal information we have collected about you.
  • Delete personal information that we have collected from you.
  • Correct inaccurate personal information that we maintain about you.
  • Opt out of the sale or sharing of your personal information.
  • Not be discriminated against for exercising any of your rights under the CCPA.

If you wish to exercise any of these rights, please contact us at info@sunsetgardens.com. We will respond to your request in accordance with applicable law.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Sunset Gardens
Email: info@sunsetgardens.com
Website: www.sunsetgardens.com

Last updated: June 2024